AG777 Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction & Scope

Welcome to the ag777 platform. This Privacy Policy applies to ag777 and all users of its services. By visiting the ag777 website, registering an account, or using any of our services, you agree to this Privacy Policy.

We believe your personal information belongs to you. That is why ag777 maintains the highest level of transparency in how data is collected and used. This Privacy Policy is published in English so all users can easily understand their rights.

2 What information is collected

Ag777 only collects information necessary to deliver its services. Below is a breakdown of the types of data collected by category:

Ag777 does not collect any information beyond what is listed above. Your consent is always obtained before any data is collected.

3 How your information is used

Ag777 uses the information it collects for the following purposes:

• Account management: To complete the registration, login, and account verification process.
• Payment Processing: To process deposits and withdrawals securely.
• Security Assurance: To prevent fraud, multiple accounts, and unauthorized access.
• Service Improvement: To analyze usage patterns and deliver a better experience.
• Promotions & Offers: To send you relevant offers and bonus updates, where you have given your consent.
• To fulfill legal obligations: To comply with applicable laws and regulations.
• Responsible Gaming: To detect unusual gaming behavior and provide timely support.

4 Data Retention & Retention Period

How long ag777 retains your data depends on the type of information and the purpose for which it was collected:

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, financial records may be retained for up to 5 years to meet legal requirements.
• Security-related logs are typically retained for up to 90 days.
• Once marketing consent is withdrawn, the relevant data is deleted within 30 days.

Once the retention period expires, data is automatically deleted or anonymized securely. ag777 servers operate to the highest security standards and undergo regular security audits.

5 Data Sharing with Third Parties

Ag777 does not sell your information. However, data may be shared in the following limited circumstances:

• Payment Providers: To process deposits and withdrawals, necessary information is shared with payment gateways such as Mobile Banking, Nagad, and Rocket.
• Legal authorities: ag777 is required to provide information when ordered by a court or upon a valid request from a law enforcement authority.
• Technology Service Providers: Minimal data is shared with trusted partners for hosting, database, and cybersecurity services, all of whom are bound by the same privacy policy.

Outside of the cases listed above, ag777 will not share your information with any third party under any circumstances.

6 Cookies & Tracking Technologies

Ag777 uses cookies on its website. Cookies are small text files stored on your device that help improve the quality of our services. ag777 uses the following types of cookies:

• Essential Cookies: Essential for login sessions and core site functionality.
• Performance Cookies: For page load speed monitoring and error analysis.
• Functionality Cookies: To remember your language preference and other settings.
• Analytics Cookies: To understand site usage patterns, on a fully anonymous basis.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

7 Your Rights

As an ag777 user, you have the following rights:

• Right to Access: You can access the data ag777 holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that your data not be used for specific purposes.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.

8 Protection of Minors

Ag777 strictly does not serve anyone under 18. This is not just a policy — it is a cornerstone of ag777's responsible gaming commitment.

• Age is verified at the point of registration.
• A national ID or birth certificate may be requested if there is any doubt.
• If a minor is identified, the account is closed immediately.
• No data from minors is knowingly collected.

If you believe a minor's data has been collected by mistake, please contact our support team immediately. The data will be deleted promptly.

9 Privacy Policy Updates

Ag777 may update this Privacy Policy as needed. When changes are made, the updated date will appear at the top of this page.

For significant changes, you will be notified in advance via your registered email or a platform notification. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

10 Contact & Complaints

Ag777's 24/7 support team is always available for any privacy-related questions, requests, or complaints. You can reach us at:

• Email: [email protected]
• Live Chat: Available anytime from within the platform
• Response Time: Typically within 24 hours

Your complaint will be taken seriously and responded to following a proper investigation. Your privacy is our priority at ag777.